Terms of Use
Effective date: [EFFECTIVE DATE]. Last updated: [DATE].
What we are
Sound Appliance Connect is a referral service. We connect customers with independent appliance repair providers. We do not employ technicians, we do not perform repairs, and we are not a party to any agreement between you and a provider.
No guarantee of service
We are working to onboard providers, and provider coverage varies by ZIP code and appliance. Submitting a request does not guarantee a match, an appointment, a response time, or a same-day visit.
Prices and estimates
Providers set their own diagnostic fees, repair prices, schedules, and warranties, and confirm them directly with you. Price ranges on this website are general estimates for information only. They are not quotes or offers, and your actual price may differ. You are responsible for approving or declining any work and estimate.
Referral fees
We may receive a referral fee from providers. This does not change the price you are quoted by the provider. [CONFIRM FEE DISCLOSURE WITH YOUR ATTORNEY.]
Your responsibilities
Provide accurate information and have the authority to request service at the property. Tenants should check with their landlord first. Do not use this website for emergencies. If you smell gas or see smoke or sparks, leave the area and call emergency services or your utility.
Information only
Guides and other content are general information and not professional advice. Follow manufacturer instructions and safety practices, and do not attempt gas, refrigerant, or high-voltage repairs yourself.
Disclaimers and limits
The website is provided as is. To the extent permitted by law, we disclaim warranties and are not liable for work done by providers, damage to property, or indirect losses. Nothing here limits rights that cannot be limited by law. [ATTORNEY TO CONFIRM LIABILITY LANGUAGE.]
Third parties and trademarks
Brand names mentioned belong to their owners, and no affiliation or endorsement is implied. Provider and third-party sites are governed by their own terms.
Governing law and contact
These terms are governed by the laws of the State of Washington, [CONFIRM], without regard to conflict-of-law rules. Questions: [CONTACT EMAIL].